For example, despite clear images of a human male subject approaching the cameras, no demographic information is provided. The DeepinMind NVR often failed to analyze humans and provide any demographic information, despite having clear, detailed images of subjects. Major Issue: Fails To Analyze Most Human Detection Events The same was true in other scenes with humans moving across the scene, even those dressed in high visibility clothing: For example, looking at only ten of the parking lot camera's human body search results, 8 of 10 objects shown were misclassified.ĭuring testing, the NVR frequently missed detections of humans, despite PPF being high, with subjects starting very near the cameras, as shown below. Note that these issues were not uncommon and occurred across all cameras at varying rates. Birds triggered several alarms, as well.įinally, in the clip below, foliage and grass trigger can be seen triggering an alarm. Second, rabbits triggered alarms, and were analyzed as human males. Multiple vehicles triggered in this way, varying in size, speed, and position in the FOV. The objects this occurred on varied, but all were common.įor example, the NVR recognized the SUV in this clip as a human male (though it correctly indicates it is not wearing a backpack). Major Issue: Objects Incorrectly Recognized As Humanĭuring testing, the NVR's analytics regularly recognized inanimate objects as human, even assigning them gender, color, and other demographic info. It sells online for ~$3,000 USD not including hard drives, about 3x the price of typical 9600 32 channel NVRs (~$1,000 online). The iDS-9632NXI-I8/16S is available in North America and other regions now. However, it would have to get better than the current production situation where the analytics are essentially broken and unusable. When and how much of a difference new production firmware remains to be seen. Dave Davies from Hikision distributor DVS UK says they have used a different firmware version (V4.1.03 build 180110) available to them in the last few weeks, noting "on latest firmware it does seem to work, you will still see alarms that we deem as false alarms but compared to a system that would use basic PiR detection then this makes a drastic reduction in false alarms." Europe and North America have different model numbers and different firmware management systems. However, Hikvision appears to be aware of the various problems and is working on improving. We tested with the USA production firmware version (V4.1.00 build 170915). Hikvision corporate says the release is "now planned to happen during the next couple of months" but whether that is June, July or later is unclear. Support also said that they were not directly familiar with DeepinMind and did not have a unit themselves, but instead used a "virtual" emulation of the GUI.ĭeepInMind is still not shipping in the US and no further firmware updates have been released. We will check performance when this firmware is publicly available.įinally, speaking with tech support now, unlike our initial conversations, the agent we spoke to was familiar with DeepinMind, asking several questions about configuration when asked about false alerts, and asking if it was windy in our test scene. Second, multiple sources from Hikvision and close to Hikvision inform us that new firmware is expected to be available by the end of the quarter (March). Searching for the model number simply returns no results.
Since our test, the iDS-9632NXI-I8/16S has been pulled from ADI's site. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We review key issues in this two-minute video: North American tech support willing but unable and untrained to answer questions.
NVR online help missing deep learning information and manual is outdated and incomplete.Many demographic categories not analyzed at all.Our testing found many significant issues, including:
Inside this report, we share video, gifs, and images showing the various problems plus examine how Hikvision can improve the system. Plus, it suffers from usability and tech support problems.ĭespite this, Hikvision has taken to ADI's February 2018 flyer to tout its clearly broken DeepInMind offering: It suffered from serious issues across the board, frequently identifying, e.g., vehicles as women, rabbits as people, missing real intrusions, not analyzing certain demographics at all. We bought (via authorized Hikvision distributor ADI) and tested the iDS-9632NXI-I8/16S DeepInMind NVR for a month. While Hikvision is heavily marketing deep learning and 'AI' as their next big thing, new IPVM test results of their DeepInMind NVR shows their deep learning works terribly.